Shipping information Wooden Art Shoes

After receiving the payment your order will be send with PostNL.

You will receive an e-mail with the trackingcode.

 

Shipping time:

Within Europe takes 4 – 8 working days

Switzerland takes 2 to 3 weeks (because of customs)

Rest of the world takes 2 – 3 weeks

USA takes  2 to 3 weeks (because of customs)

 

Shipping costs:

Within the Netherlands € 6,95

Within Europe  € 13,-

Outside Europe € 24,-

Shipping costs are automatically included in the payment in the webshop.

 

Please note that we cannot be held responsible for any delays, taxes or fees claimed by country customs.

Return information Wooden Art Shoes

If for what reason the Wooden Art Shoe is not what you expected you may return this and send it back to us within 10 days of receiving them. We refund your purchase within 3 day’s upon receipt of the parcel.

 

Please note the following return instructions:

  • Send an e-mail with your refund request to:  margreet@wooden-art-shoes.com. You will receive a refund number.

  • Send the Wooden Art Shoe(s) back in the original box and without any damage. Return adress:

Wooden Art Shoes

Loodskotterhof 97

1034 CM Amsterdam

The Netherlands

Return number:

  • When you return the shoes, send the tracking code of the parcel and the return number to: margreet@wooden-art-shoes.com

 

NOTE:

  • Returns are at your own risk and shipping costs.

  • Taxes or fees claimed by your country customs are not refundable

  • Shipping costs are not refundable

General Terms & Conditions Wooden Art Shoes VOF

1 General

Welcome to our website www.wooden-art-shoes.com (hereinafter called: Wooden Art Shoes VOF)

These general terms and conditions govern all use of Wooden Art Shoes VOF and in particular the product offers and sales on this website. When you visit this website or buy a product on it, you agree to be bound by these terms and conditions. Please note that these terms and conditions may be updated from time to time so we recommend that you read them carefully each time you visit us. Wooden Art Shoes VOF does not accept any other terms and conditions unless we have agreed otherwise in writing.

 

2 Privacy

In our privacy policy, you will find information on how Wooden Art Shoes VOF will use your data. By accepting these terms and conditions, you also agree with our privacy policy.

 

3 Refunding Policy

You have the right to return all or part of the products that you bought, without giving any reason, within 10 working days. This period begins the day following the day that you receive your products. Return requests will not be accepted after this period.

 

Returning or changing products is only possible by sending back the item(s) following this procedure.

When you return ordered item(s) for refund, the costs for sending is at your own expense.

 

 

If you wish to return the complete order to receive a refund, please send your request within the 10 working days after receiving the parcel, to our following email-addres: magreet@wooden-art-shoes.com  and we will provide you with a Return Autorization number.

When we receive your refund notice in due course:

 

  • We will email you a Refund Authorization number that you must write on your return package;

  • You must return all products in one mailing, at your own expense, to the address following Wooden Art Shoes VOF address : Loodskotterhof 97, 1034 CM AMSTERDAM

  • We will refund your product(s), excluding the initial delivery costs that you paid, within 10 working days of receiving your notice, provided you have returned all product(s) within that period;

  • We recommend that you use a secure, traceable courier, means of delivery that provides a proof of delivery (for example, DHL, UPS, TNT, DPD, registered delivery with acknowledgement of receipt).

  

Potential losses due to currency fluctuations will not be refunded. You will find additional useful information for returning products in the returns section of the Customer Care pages.

 

 

4. Product information

We have made every effort to make sure colors and descriptions of our products are as accurate as possible. However, please be aware that the image and color quality may vary; depending on your screen and that we cannot guarantee that your screen accurately reflects all characteristics of the actual product. You will find a product description and digital photographs with each product. All prices are in Euro and include VAT but exclude delivery costs. Prices may change. Please check the applicable price advertised at the time you place an order.

 

5. Orders 

  1. Wooden Art Shoes VOF only sells its products to consumers. This means that if you are an individual who intends to buy a product not for personal use but, for example, for resale or if you are a company, you cannot place an order and we will not sell you our products.

  2. A binding sale between you as consumer and Wooden Art Shoes as seller, governed by these terms and conditions, is concluded when you place an order on this website. Your order shall be deemed placed when you complete the final step of the order process by clicking on “submit order”.

  3. By submitting an order, you explicitly agree to be irrevocably bound by these terms and conditions, including all policies and subsections such as the Privacy Policy and return sections.

  4. In the unlikely event that a product that you ordered is not available, we will inform you promptly and propose an alternative solution (for example, later delivery, exchange, refund without any cost to you).

 
 

© 2019 Wooden Art Shoes.